Your privacy is very important to us. This policy explains how Cargo Insurance Center collects, uses, and protects your personal information.
Your information, both public and private, will NEVER be shared, sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent — other than for the express purpose of delivering the insurance coverage you have requested. Your information is always kept private and shared only with our insurance underwriters when required to provide a service you have requested.
At Cargo Insurance Center, a division of PAF Insurance Services LLC, we take your privacy seriously. We are committed to responsible data practices and transparency about how your information is used. This policy applies to all information gathered or maintained through our website, email, phone, and mail communications.
Cargo Insurance Center only collects information that is necessary to provide the services you request. This includes information you provide via our website, email, phone, or mail — such as your shipment insurance details and contact information, including your name, address, phone number, fax number, email address, and payment information.
We will forward only the information necessary to our partner insurance company or underwriter in order to issue your insurance certificate or policy. We will only use your contact details to communicate with you regarding the details of your insurance purchase.
Your private information — including credit card details and address — will not be kept on file for more than 60 days. We do not store any of your information, including payment information, on our website servers.
We will only share your information with another company or party in the following circumstances:
We offer customers the opportunity to opt in to receiving email communications from Cargo Insurance Center only — such as newsletters, service announcements, promotional information, and updates relevant to your coverage.
You must actively sign up to receive these emails and you may stop receiving them at any time by opting out through the unsubscribe link included at the bottom of every email or newsletter we send.
We will never spam you or provide your email address to marketing companies or any third party, other than those strictly required to process your insurance order or other services you have requested.
Our website uses cookies to keep track of shipment orders and to monitor search engine activity. We use your IP address to assist with technical troubleshooting and to administer secure access to password-protected areas of our website.
Cookies are small pieces of information stored by your browser on your device. They do not contain personally identifiable information and are used solely to improve your experience on our site.
Cargo Insurance Center does not sell advertising on our website. If you see any advertising pop-up messages or banners while visiting our site, they are not being displayed by us and we do not endorse them in any way.
Our website employs the highest security measures available in order to protect the interception of your personal information. Our web server is protected by a firewall and 128-bit SSL encryption.
SSL (Secure Sockets Layer) is the internet's leading security protocol. It enables encrypted, authenticated communications across the internet — ensuring that all online communications are secure and cannot be intercepted in transit. Any information you submit on our site will be encrypted and protected by our SSL-secured web server.
Cargo Insurance Center may update or change this privacy policy at any time. If we make any material changes, we will notify you by posting an announcement on our website. We value your business and treat your information as an asset — it will be protected accordingly.
If you have any questions, concerns, or requests related to our privacy policy or the handling of your personal information, please don't hesitate to contact us.
Call us at +1 800-297-7550 Mon–Fri 8am–5pm PST, or send us a message via our contact form and we will respond promptly.